Store Policies

Shipping Policy

At Alvin's Cables, we provide worldwide shipping for professional camera and electronic cable products.

1. Order Processing Time

Most in-stock orders are processed within 1–3 business days after payment confirmation.

Custom cables, made-to-order products, and bulk orders may require additional production time. Estimated production time will be confirmed before manufacturing.

2. Shipping Methods and Delivery Time

Estimated delivery times:

  • Express shipping: approximately 3–7 business days
  • Standard shipping: approximately 7–20 business days

Delivery times may vary due to customs clearance, holidays, weather conditions, and other factors outside our control.

3. Tracking Information

Tracking information will be provided by email after shipment.

4. Customs Duties and Taxes

Customers are responsible for customs duties, import taxes, or additional fees required by their country.

5. Shipping Address

Customers are responsible for providing accurate shipping information. Alvin's Cables is not responsible for delays caused by incorrect or incomplete addresses.

6. Contact Us

Please contact our customer service team for shipping questions.

7. Governing Law and Dispute Resolution

These Terms & Conditions shall be interpreted according to the applicable laws governing the operating entity and the relevant transaction.

Where international payments are processed through Hong Kong YOKITech Limited, payment processing and settlement matters may also be subject to the laws and regulations of the Hong Kong Special Administrative Region.

The parties should first attempt to resolve disputes through good-faith communication.

Nothing in these Terms limits any mandatory consumer rights available under applicable law.