Privacy Policy
Effective Date: July 29, 2026
At Alvin's Cables, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, place an order, or contact us.
1. Information We Collect
When you use our website or purchase our products, we may collect:
- Full name
- Email address
- Shipping and billing address
- Phone number
- Payment information
- Order details
- Communication records
- Website usage information, including cookies and analytics data
2. How We Use Your Information
We use your information to:
- Process and fulfill orders
- Provide customer support
- Send order confirmations and shipping updates
- Improve our products and website experience
- Communicate with customers regarding products, services, and promotions where consent has been provided
3. Payment Information
Payments are securely processed through trusted third-party payment providers. Alvin's Cables does not store complete credit card numbers or payment account details.
4. Cookies and Analytics
Our website uses cookies and analytics tools to improve website functionality and customer experience.
5. Information Security
We take reasonable measures to protect personal information from unauthorized access, misuse, or disclosure.
6. Third-Party Services
We may use third-party services including payment providers, shipping companies, analytics platforms, and marketing services.
7. Contact Us
If you have questions regarding this Privacy Policy, please contact us through our website contact information.
8. Governing Law and Dispute Resolution
These Terms & Conditions shall be interpreted according to the applicable laws governing the operating entity and the relevant transaction.
Where international payments are processed through Hong Kong YOKITech Limited, payment processing and settlement matters may also be subject to the laws and regulations of the Hong Kong Special Administrative Region.
The parties should first attempt to resolve disputes through good-faith communication.
Nothing in these Terms limits any mandatory consumer rights available under applicable law.