Shipping Policy
At Alvin's Cables, we provide worldwide shipping for professional camera and electronic cable products.
1. Order Processing Time
Most in-stock orders are processed within 1–3 business days after payment confirmation.
Custom cables, made-to-order products, and bulk orders may require additional production time. Estimated production time will be confirmed before manufacturing.
2. Shipping Methods and Delivery Time
Estimated delivery times:
- Express shipping: approximately 3–7 business days
- Standard shipping: approximately 7–20 business days
Delivery times may vary due to customs clearance, holidays, weather conditions, and other factors outside our control.
3. Tracking Information
Tracking information will be provided by email after shipment.
4. Customs Duties and Taxes
Customers are responsible for customs duties, import taxes, or additional fees required by their country.
5. Shipping Address
Customers are responsible for providing accurate shipping information. Alvin's Cables is not responsible for delays caused by incorrect or incomplete addresses.
6. Contact Us
Please contact our customer service team for shipping questions.
7. Governing Law and Dispute Resolution
These Terms & Conditions shall be interpreted according to the applicable laws governing the operating entity and the relevant transaction.
Where international payments are processed through Hong Kong YOKITech Limited, payment processing and settlement matters may also be subject to the laws and regulations of the Hong Kong Special Administrative Region.
The parties should first attempt to resolve disputes through good-faith communication.
Nothing in these Terms limits any mandatory consumer rights available under applicable law.